Contact Us / Policy

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=100 BGCOLOR="#CCCCFF" TEXT="#080000" bgproperties="fixed" background="25600640egdysm.jpg"> <div> <FONT SIZE="5" COLOR="#000066" FACE="Calligrapher" ><B>BRIGHTER LEARNING</B></FONT><FONT SIZE="5" COLOR="#000099" FACE="Arial" ><B> </B></FONT><FONT SIZE="1" COLOR="#000099" FACE="Arial" ><B>  </B><B>  </B></FONT><B>|   </B><B>  </B><A HREF="index.htm" TARGET="_top" TITLE="BRIGHTER LEARNING"><U><B>home</B></U></A></div> <div> <A HREF="id31.htm" TARGET="_top" TITLE="About the Books"><U><B>About the Books</B></U></A><B>   |   </B><A HREF="id3.htm" TARGET="_top" TITLE="Personalized Books"><U><B>Personalized Books</B></U></A><B>   |   </B><A HREF="id24.htm" TARGET="_top" TITLE="Personalized Letters"><U><B>Personalized Letters</B></U></A><B>   |   </B><A HREF="id18.htm" TARGET="_top" TITLE="Spanish Titles"><U><B>Spanish Titles</B></U></A><B>   |   </B><A HREF="id19.htm" TARGET="_top" TITLE="Discounts/Promotions"><U><B>Discounts/Promotions</B></U></A><B>   |   </B><A HREF="id20.htm" TARGET="_top" TITLE="Free Brochure"><U><B>Free Brochure</B></U></A><B>   |   </B><B>Contact Us / Policy</B><B>   |   </B><A HREF="id30.htm" TARGET="_top" TITLE="Great Links"><U><B>Great Links</B></U></A><B>   |   </B><A HREF="id21.htm" TARGET="_top" TITLE="Ordering Information"><U><B>Ordering Information</B></U></A><B>   |   </B><A HREF="id57.htm" TARGET="_top" TITLE="Purchase Gift Certificate"><U><B>Purchase Gift Certificate</B></U></A><B>   |   </B><A HREF="id60.htm" TARGET="_top" TITLE="Mix 96 Promotions"><U><B>Mix 96 Promotions</B></U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=160 BGCOLOR="#0000BF" TEXT="#F7F7FF"> <div> <A HREF="id59.htm" TARGET="_top" TITLE="Web Order Form"><U><I><B>Web Order Form</B></I></U></A></div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="Printable Order Form"><U><I><B>Printable Order Form</B></I></U></A></div> <div> <A HREF="id26.htm" TARGET="_top" TITLE="Printable Gift Certificate"><U><I><B>Printable Gift Certificate</B></I></U></A></div> <div> <A HREF="id28.htm" TARGET="_top" TITLE="Printable Baby Book Order Form"><U><I><B>Printable Baby Book Order Form</B></I></U></A></div> <bR> <bR> </td> <td valign="top" height=380 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <B>Contact Us / Policy</B></div> <bR> <div> <B> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="761" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 96 WIDTH="755"><div> <FONT SIZE="3" COLOR="#000000" FACE="Arial" ><B>Here at Brighter Learning, we are interested in your </B></FONT><A HREF="#comments___suggestions" TITLE="Contact Us / Policy"><U><B>Comments</B></U></A><FONT SIZE="3" COLOR="#006666" FACE="Arial" ><B> </B></FONT><FONT SIZE="3" COLOR="#000000" FACE="Arial" ><B>and Suggestions regarding our web site, products, or any other area you wish to comment about.  You may </B></FONT><A HREF="#contacting_" TITLE="Contact Us / Policy"><U><B>Co</B></U></A><A HREF="#contacting_" TITLE="Contact Us / Policy"><U><B>ntact</B></U></A><FONT SIZE="3" COLOR="#006666" FACE="Arial" ><B> </B></FONT><FONT SIZE="3" COLOR="#000000" FACE="Arial" ><B>Brighter Learning by mail, phone, fax or e-mail.  Check out our</B></FONT><B> </B><A HREF="#return_policy" TITLE="Contact Us / Policy"><U><B>Return Policy</B></U></A><FONT SIZE="3" COLOR="#000000" FACE="Arial" ><B>  and</B></FONT><B> </B><A HREF="#privacy_policy" TITLE="Contact Us / Policy"><U><B>Privacy Policy</B></U></A><FONT SIZE="3" COLOR="#000000" FACE="Arial" ><B> information below.  </B></FONT></div> <div> <B>We thank you for visiting Brighter Learning, and we are always open to suggestions on how we can better serve our customers. </B></div> </tD> </tR> </TABLE></B></div> <bR> <div> <B><IMG SRC="296200d0.gif" border=0 width="800" height="13" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <DIV ALIGN="LEFT"></DIV> <div> <B> <A NAME="contacting_"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></B><FONT SIZE="4" COLOR="#6633FF" FACE="Calligrapher" ><B>CONTACTING BRIGHTER LEARNING</B></FONT></div> <bR> <div> <B>Brighter Learning</B></div> <div> <B>181 Honey Hill Lane</B></div> <div> <B>Woodland Park, CO   80863</B></div> <div> <B>Phone:  (719) 687-0437 </B></div> <bR> <div> <B>e-mail   </B><FONT SIZE="2" COLOR="#3366FF" FACE="Arial" ><B> </B></FONT><FONT SIZE="2" COLOR="#6633FF" FACE="Arial" ><A HREF="mailto:smarshall@brighterlearning.com" TARGET="_top" TITLE="mailto:smarshall@brighterlearning.com"><U><B>smarshall@brighterlearning.com</B></U></A></FONT></div> <bR> <div> <B><IMG SRC="297200d0.gif" border=0 width="800" height="13" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <DIV ALIGN="LEFT"></DIV> <div>  <A NAME="privacy_policy"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#6633FF" FACE="Calligrapher" >PRIVACY POLICY</FONT></div> <bR> <div> <B>The information collected on this site or received by phone, fax, e-mail, or mail is used solely to produce your personalized book.  Your information will </B><FONT SIZE="2" COLOR="#6633FF" FACE="Arial" ><B>NEVER</B></FONT><B> be sold, traded, or given to another party.</B></div> <bR> <div> <B>Your e-mail is required for two reasons: 1) when placing an order so that we may contact you if we have questions regarding the order itself, and 2) so that we may send you confirmation of the receipt of your order and when your order has been shipped.  Be assured, your e-mail address will</B><FONT SIZE="2" COLOR="#6633FF" FACE="Arial" ><B> NEVER </B></FONT><B>be sold, traded or given to another party.</B></div> <bR> <div> <B>If you have any additional questions or concerns, please feel free to contact us at  </B><FONT SIZE="2" COLOR="#6633FF" FACE="Arial" ><A HREF="mailto: smarshall@brighterlearning.com" TARGET="_top" TITLE="mailto: smarshall@brighterlearning.com"><U><B>smarshall@brighterlearning.com</B></U></A></FONT><FONT SIZE="2" COLOR="#0000FF" FACE="Arial" ><B> </B></FONT><B>or call us at (719) 687-0437.</B></div> <bR> <bR> <div> <B><IMG SRC="298200d0.gif" border=0 width="800" height="13" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <DIV ALIGN="LEFT"></DIV> <div>  <A NAME="return_policy"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A><FONT SIZE="4" COLOR="#6633FF" FACE="Calligrapher" >RETURN POLICY</FONT></div> <bR> <div> <B>We guarantee the quality of our books.  If, for any reason, you are not satisfied with your Personalized book from Brighter Learning, you may return your book(s) for a full refund less the shipping/handling charges.  Your book(s) must be returned within 30 days from the date of purchase.  If you have any questions about a return, please feel free to contact us at  </B><FONT SIZE="2" COLOR="#6633FF" FACE="Arial" ><A HREF="mailto: smarshall@brighterlearning.com" TARGET="_top" TITLE="mailto: smarshall@brighterlearning.com"><U><B>smarshall@brighterlearning.com</B></U></A></FONT><FONT SIZE="2" COLOR="#0000FF" FACE="Arial" ><B> </B></FONT><B>or call us at (719) 687-0437.</B></div> <bR> <bR> <div> <B><IMG SRC="299200d0.gif" border=0 width="800" height="13" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <DIV ALIGN="LEFT"></DIV> <div> <B> <A NAME="comments___suggestions"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></B><FONT SIZE="4" COLOR="#6633FF" FACE="Calligrapher" ><B>COMMENTS & SUGGESTIONS</B></FONT></div> <bR> <div> <B>Your comments and suggestions are important to us, please tell us the best way to contact you and enter your comments and/or suggestions in the space provided below:</B></div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <B> <form action="http://formmail.trellix.com/servlets/TlxMailer" method="POST" enctype="application/x-www-form-urlencoded"><input type="hidden" name="tlx_SortOrder" value="Name,Email,Phone,[Custom],Comments"><input type="hidden" name="tlx_FormIndex" value="1"><input type="hidden" name="tlx_OKMessage" value="Thank you for your comments on my web site."><input type="hidden" name="tlx_SendMode" value="1"><input type="hidden" name="tlx_Subject" value="A comment form was submitted"><input type="hidden" name="tlx_EmailTo" value="smarshall@brighterlearning.com"> <table cellpadding="0" cellspacing="1" border="0" align="center"> <tr> <td align="left">Name:<br> <input type="text" name="Name" size="30" maxlength="100"></td> </tr> <tr> <td align="left">Email:<br> <input type="text" name="Email" size="30" maxlength="100"></td> </tr> <tr> <td align="left">Phone Number:<br> <input type="text" name="Phone" size="14" maxlength="14"></td> </tr> <tr> <td align="left">Fax:<br> <input type="text" name="[Custom]" size="30" maxlength="100"></td> </tr> <tr> <td align="left">Comments:<br> <textarea name="Comments" rows="5" cols="30"></textarea></td> </tr> <tr> <td align="right"><input type="reset"> <input type="submit" value="Send" name="tlx_send"></td> </tr> </table> </form>  </B></div> <bR> <div> <A HREF="id6_m.htm" TITLE="Contact Us / Policy"><U><B>Top of Page</B></U></A></div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="563" BORDERCOLORLIGHT="#006633" BORDERCOLORDARK="#006633" FRAME="BOX" RULES="ALL" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 14 ><NOBR><div> Copyright © 2000-2004 Brighter Learning.  No portion of this site may be duplicated without written permission.</div> </NOBR></tD> </tR> </TABLE></div> <bR> </td> </tr></table></body>