Self diagnostics on Westell Wirespeed

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0 height="100%"><tr> <td valign="top" width=145 BGCOLOR="#3366CC" TEXT="#080000" background="255ff483.gif"> <bR> </td> <td valign="top" BGCOLOR="#FFFFFF" TEXT="#080000" background="256ff483.gif"> <div> <FONT SIZE="5" COLOR="#6666FF" FACE="Arial" ><B>Elite Head Hunters</B></FONT><FONT SIZE="1" COLOR="#663399" FACE="Times New Roman" >    </FONT> |    <B> </B><FONT SIZE="2" COLOR="#0000BF" FACE="Times New Roman" ><A HREF="index.htm" TARGET="_top" TITLE="Elite Head Hunters"><U><B>home</B></U></A></FONT></div> <div> <A HREF="id74.htm" TARGET="_top" TITLE="A "><U><IMG SRC="2580c120.gif" border=0 width="12" height="18" ALT="previous" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></U></A>    <A HREF="id77.htm" TARGET="_top" TITLE="Resume Att Style"><U><IMG SRC="2590c120.gif" border=0 width="12" height="18" ALT="next" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></U></A>     <IMG BORDER="0" SRC="1x1.gif" HEIGHT="18" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="15">   <IMG BORDER="0" SRC="1x1.gif" HEIGHT="18" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="15"></div> <div> <IMG SRC="257f0050.gif" border=0 width="496" height="5" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> <div> Self diagnostics on Westell Wirespeed</div> <div> Most of the hardware problems can be diagnosed and solved by the checking the lights on the front panel of the modem. </div> <bR> <div> <B>Normal Lights on Westell 36R516</B></div> <div> POWER           SOLID GREEN</div> <div> READY            SOLID GREEN</div> <div> LINK                 SOLID GREEN</div> <div> ACTIVITY         FLICKERING YELLOW (Only when traffic is being transmitted to and fro.</div> <bR> <div> Troubleshooting Isolation</div> <div> <B>POWER     READY               LINK          ACTIVITY          TROUBLESHOOTING</B></div> <div> <B>OFF             OFF                   OFF            OFF</B>                   Defective power supply</div> <div>                                                                                               1. Check Power cord is plugged into a working outlet.     </div> <div>                                                                                               2. Check the power switch is turned on.</div> <div>                                                                                               3. If above is varified then call Tech Support (replace modem)</div> <div> <B>GREEN       OFF                   OFF             OFF</B>                  No Communication between modem and DSLAM</div> <div>                                                                                              1. IMMEDIATELY CALL TIER 1. PROBABLE CIRCUIT ISSUE.     </div> <div> <B>GREEN      Slow flashing   OFF            OFF             </B>     Power is on and modem passed self-diagnostics</div> <div>                    <B>Green</B></div> <div> <B>GREEN      Solid RED or     OFF            OFF</B>                 Failed self-diagnostics</div> <div>                    <B>Flashing Red/Green</B>                                    1. Powercycle Modem</div> <div>                                                                                              2. If still not fixed, Call Tier 1 for Escalation.</div> <div> <B>GREEN     Fast Flashing    GREEN       OFF</B>                  Modem attempting to synchronize with DSLAM</div> <div>                   <B>Green</B>                                                               1. Problem could be Circuit, Configuration or inside Wiring issue</div> <div>                                                                                             Call Tier 1</div> <div> <B>GREEN          GREEN            FLASHING     OFF     </B>     Modem losing connection with the Ethernet Card.</div> <div>                                                <B>GREEN                     </B>          1. Ethernet NIC in PC is Defective</div> <div>                                                                                            2. Path cable is loose or Defective</div> <div>                                                                                            3. If Patch cable is OK, Replace NIC.</div> </td> </tr></table></body>