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Resume Att Style
Chirag Patel
15 Crestview Dr
Kendall Park, NJ 08824
1-732-422-7482
Objective
A challenging position, providing an opportunity to apply broad experience which supports company objective while
utilizing technical, analytical, communication, and organizational skills.
Skills
MCSE Candidate
Ability to work with minimal supervision
Proficient in various computer applications:
NT Workstation, NT Server, Windows 3.x, Windows 95/98/ME, Win 2k
DOS, Internet(WWW), Gofer, FTP, Outlook 97,98,2000, Netscape Communicator
Quattro Pro, MSOffice 95, 97 & 2000 Lotus 123, Word Perfect 7.0
NetMeeting, Corel 7.0, Graphics, DTP Software
Some Pascal, Cobol, HTML
Desktop Support
Installation and configuration of Software and Hardware components.
Solect, Vantive, Writing/Documentation Skills
Adequate leadership and public speaking skills obtained from the Armed Military Forces Training.
Employment History
Company:
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Converges Corp.
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Department:
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Ameritech DSL
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Job Title:
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DSL/DIAL UP Technicial Agent
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From:
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02/2000
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To:
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03/2001
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Duties:
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Provide technical solutions to customers using Ameritech DSL or Dial Up
connections. Technical support for 56k Dialup Modems on Win 95,98,ME,NT and 2000, issues like connection problems, configuration of 56k modems, drivers installation. DSL Tech Support included configuration, setup of DSL Modems and Speedstream Routers. Troubleshoot on Win 95,98,ME,NT, 2000 and some basic Mac's with PPPOE and PPPOA Lines. Static ip setup on Speedstream Routers. DNS and Email configurations on ie and Netscape Browsers. Writing Trouble Tickets, Forwarding unconfigurable issues with customers equipment or line issues to Tier 3. Identify and respond to customers needs, answer basic billing, order status, and service-related questions, maintain accurate customer account information.
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Company:
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Econo Lodge
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Department:
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Management
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Job Title:
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Gen. Manager
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From:
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02/1997
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To:
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04/2001
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Duties:
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As a General Manager, some of my duties include the maintenance of the hotel computer, call-accounting systems and printers. The job duties also requires daily accounting, auditing reports, marketing, sales, and some general maintenance (Building, Customer service, etc.). The positions also requires writing detailed reports, establishing a professional channel of communication between clients, management, and staff, public speaking skills, time management,and supervision of employees. In short this position does require many of the qualities of full time management, and some other specific skills
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Education
School:
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Bensalem High
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Major:
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General Cources
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Degree:
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High School Diploma
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Year:
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1988
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GPA:
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N/A
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School:
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Temple U.
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Major:
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Computer Science / Criminal Justice
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Degree:
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N/A
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Year:
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1994
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GPA:
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2.95
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Additional Education
Microsoft Certified Professional in NT Workstation.
Microsoft Certified Professional in NT Server.
Certificate from Computer Network Technologies for MCSE Nov 1998
Windows NT Workstation, Windows NT Server, Enterprise, Networking Essentials,
TCP/IP and Internet Information?s System.
Training
Choice Hotel International - Hotel Management Training.
Computer Network Technologies - MCSE TRAINING.
Certificates
Certificate from Computer Network Technologies for MCSE
Microsoft Certified Professional in NT Workstation.
Microsoft Certified Professional in NT Server.
Languages
Hindi, Gujarati
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