FortuneCityHosting Packages include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus domain name registration fee and overage charges) if you cancel your account within 30 days of the activation of your account.

The 30 day money back guarantee does NOT apply to Domain Name Registration or Web Site Design Services.

Do you suspect fraudulent activity or transactions on your FortuneCityHosting account? If so, please contact FortuneCityHosting Billing department immediately at (866) 638 - 2489 . Our billing specialist will promptly investigate and remedy your claim.

If you would like to cancel your account for any reason, then please contact FortuneCityHosting billing department at (866) 638 - 2489 or email us at: billing@fortunecityhosting.com

The 30 day money back guarantee does not apply to Domain Name Registration or other services. Domain Name Registration is NOT refundable. Once you purchase your Domain Name, you are its owner and it can not be "returned" until the duration of the domain term has expired.