Hosting 1,763,108 sites since 1997!
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Free Services Help
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Free Web Space Help
Need help with your free hosting service? Read through our FAQs to find the answers.... If you need help with your paid FortuneCity web hosting account, please click here or on the "LOGIN" button above. After you log in to your account, you can view step-by-step tutorials or submit a ticket to our Support Team. General FAQ's
General FAQ's
1. What is FortuneCity?
FortuneCity is a top provider of free webspace and affordable, reliable ad-free web hosting and dedicated hosting services. We also provide domain name hosting and web and email redirection services. FortuneCity is the best place to host your personal or small business website. top 2. How do I get an address on the web or a URL? FortuneCity offers several ways for you to get a web address or URL. Please click here or on the SIGN UP NOW button above to check out our affordable ad-free hosting plans. If you select the ad-supported free hosting plan, you will be brought to the Join page. Here you must enter a username of your choice, as well as a valid email address. After submitting your information, you'll soon receive an email from FortuneCity confirming the email address you provided. You will be asked to click on a link in the email where you can complete your registration. You may also sign up to receive any informational, entertainment and/or promotional updates you would like. Once this is complete, you're ready to log in to your Page Manager where you'll find information on our page building tool, FileManager, as well as how to upload pages to the web. top 3. What is my web address or URL on FortuneCity's free hosting service? If you signed up for FortuneCity's free hosting service as newuser, your web address or URL would be http://members.fortunecity.com/newuser. This URL is also displayed at the top of your FileManager. top 4. Are there guidelines as to what I can and can't put on my home page or site using FortuneCity's free hosting service? Yes. Please click here to read them. top 5. Are there limitations on how I may use the free web space you provide? You may not use the free web space we provide for storage purposes (i.e., graphics, sound or any other non-HTML files) only. top 6. Can I change my username? No. Your unique username is what is used to recognize which URL is yours. If you change your username you will no longer be able to update your page. top 7. Can I change my password? Yes. Click here to do so. top 8. I have forgotten my username, what do I do? Please click here. top 9. I have forgotten my password, what do I do? Please click here. top 10. Can I change the email address under which I joined? Yes. Click here and enter your username, password, and your new email address. top 11. I have forgotten my password and username, and I don't have access to the email address I used to join. What can I do? Unfortunately there is no way to retrieve your information if you no longer use your email address that you registered with. We advise that you save all of the information from your page and get a new address. top 12. How do I promote my site by submitting it to the search engines? You can submit your site to search engines through Submit Plus. From free submission to 110 search engines to "guaranteed" top 10 positions in major engines, Submit Plus is a "must" for a successful web site! top 13. Why has FortuneCity.com been set as the home page for my web browser? Due to the virus referred to as "VBS.Plan", "VBS.LoveLetter.AS", or "I-Worm.Plan", your browser has inadvertently been pointed to the FortuneCity.com domain. This is in no way an action of FortuneCity. It is caused by a program written by an unidentified third party that resets your Internet Explorer start page. To remove the virus from your system, please visit Symantec for complete instructions at http://www.symantec.com/avcenter/venc/data/vbs.plan.a.html. FortuneCity is a web hosting company located at www.fortunecity.com. While we are not responsible for the creation or distribution of this virus, we want to acknowledge and apologize for any inconvenience to our friends and neighbors on the Internet. We appreciate your patience in this matter. top |
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