1. I can write HTML. How can I create my own pages?
2. Why should my first page be called index.html?
3. How do I edit my web page?
4. Can I have multiple pages within my site?
5. Can I have subdirectories?
6. Can I delete or rename files that I have uploaded?
7. How much space do I have for the pages and graphics?
8. Can I use FTP to upload files and graphics onto the server?
9. Why do I get the page "I'm afraid the page you are looking for no longer exists on this server" when I go to my URL?
10. When I upload changes to my pages, the changes don't appear until I start my browser again. Why?
11. More than one person uses my computer and uses FortuneCity's free hosting service, but we are having problems with the service. Why?
12. Need Help Designing Your Website?

1. I can write HTML. How can I create my own pages?

You can create your own pages with FileManager by clicking on the "Create HTML File" button, and either typing your HTML or cutting and pasting your HTML into the CREATE HTML FILE tool. You can also create your pages in a text editor or HTML editor and upload them through FileManager or via an FTP program. FTP instructions are available on our UPLOADING page.
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2. Why should my first page be called index.html?

You need to name your main page "index.html" for it to link from the URL you were given. You can do this through the FileManager or an FTP program.
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3. How do I edit my web page?

You can edit your pages by selecting them in FileManager and clicking the "Edit File" button.
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4. Can I have multiple pages within my site?

Yes. You can create pages offline and upload them via FTP, or create new pages using FileManager.
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5. Can I have subdirectories?

Yes you can, you can create them both with FTP and the FileManager.
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6. Can I delete or rename files that I have uploaded?

Yes, you can do this using the FileManager. Click on the checkbox next to your file, and click on the relevant button to either delete or rename your file.
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7. How much space do I have for the pages and graphics?

Log into your account by clicking here and you will be brought to your FileManager. The amount of web space you have used and the amount still available will be displayed at the top of the page.
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8. Can I use FTP to upload files and graphics onto the server?

Yes. For FTP instructions, please click here.
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9. Why do I get a message such as "I'm afraid the page you are looking for no longer exists on this server" when I go to my URL?

Usually because it isn't named "index.html". Please read the FAQ above.
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10. When I upload changes to my pages, the changes don't appear until I start my browser again. Why?

Most browsers use a process called "caching" to store recently visited pages (and their component files) on your hard drive. Caching web pages is actually quite useful as it speeds up web access a great deal. So, if you visit a particular page twice in the same session, your browser will most likely pull it from cache (on your hard drive) rather than from the web server. If the page has changed since you first viewed it, you won't see the changes.

What you need to do is press the Reload/Refresh button to see the page change; in some cases, you may also need to first empty the disk cache, then hit Reload/Refresh.

If you're using Internet Explorer, select:
Tools>Internet Options>Delete Files

If you're using Netscape Navigator, select:
Edit>Preferences>Advanced>Cache>Clear Memory Cache or Clear Disk Cache

These steps should erase the old version on your hard drive and force the browser to pull the new version from the web server.
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11. More than one person uses my computer and uses FortuneCity's free hosting service, but we are having problems with the service. Why?

When you log in to FortuneCity, your browser will "remember" the login information you enter; this is so that you will not have to keep typing in your username and password every time you access the File Manager. When two or more people use the same computer to edit their home pages, however, there will be problems accessing the second account as the browser is retaining the information for the first account.

To get around this, simply quit and restart your browser; this will allow FortuneCity to request a new username and password, thereby allowing multiple users to access their accounts from one machine.
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