To secure a challenging position as a Service Advisor / Writer in the Automotive industry.

Sept 2000 – Nov 2000                                                      City Garage                                    Garland, TX

Service Manager

·     Customer Service Both in person and over the Phone

·     Sales (Parts and Services)

·     Excellent Phone Skills

·     Computer Literate

·     Inventory Control

·     Parts Ordering

·     Receiving and Shipping Duties

·     Manage Department and Staff

May 1997 – Sept 2000                                                         Pep Boys                                    Dallas, TX

Service Writer Manager

·     Customer Service Both in person and over the Phone

·     Sales (Parts and Services)

·     Excellent Phone Skills

·     Computer Literate

·     Manage Department and Staff

1995 – 1996 – Worked Part-Time in the Automotive Industry

1995 - 1996                 American Technical Institute             Dallas, TX

Automotive

·     Graduated with Honors  - 3.5 GPA

Stewart Cleason  - 972-509-5399 - Personal

Eric Lewis – 214-739-1584 - Business