All tours begin with a short walk through the Puna Rain Forest before descending a ladder and entering the cave. Shortly after entering you will be shown crystals so delicate that a single drop of water can damage or destroy a crystal. Moving on a little ways, the passage abruptly ends. Two more ladders must be descended to reach the main passage 20 feet below. At this point the Lavafalls and Pit Room Tours head up slope. After a short search for cave spiders the group moves on to the Lavafalls, four of them, each with their own special features and ranging in height from 5 to 16 feet. Above the 4th Lavafall is a room decorated with lavacicles, vermiform, dribble spires, and more. This is where the lavafalls tour turns around.

The Pit Room Tour continues on from here. On the way to the Pit Room you will see more decorated ceilings, ascend two lava cascades, pass through the Snake Canyon, and see spectacular formations that defy explanation; but be prepared to clamber over rubble. After seeing the sights at the Pit Room the group turns around and heads back the way they came.

After descending into the main passage, The Maze Tour heads downslope towards Eureka Falls and the Sexton Maze. On the way is Mongoose Falls. Here the group must climb down a 10 foot drop. Next comes Eureka Falls, which is 37 feet straight down. After checking out the drop it's time to put on your gear and rappel down (single rope), Moving further downslope you will come to Red Column Falls before turning around and ascending a ladder into the Sexton Maze. The group will leave the Maze by rappelling (double rope) back into the main passage 30 feet below. Now it's time to ascend Eureka Falls and head back.